Returns & Exchanges

At Cotopaxi, we want you to love your Gear for Good, but we understand if things don't work out. We offer a 30-day return window for all unused and unwashed items to ensure you are fully satisfied with your purchase.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Choose Your Method

Select whether you would like to receive a full refund to your original payment method or exchange the item for a different size or color.

3

Print and Pack

Download and print your prepaid shipping label, then securely package your items in their original packaging if possible.

4

Drop Off and Track

Take your package to the designated shipping carrier and keep your tracking number handy while we process your refund or exchange.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing